Search for tag: "user interface"

Creating the UI - Extending SAP Cloud for Customer

This video is part 4 of the series on 'How to extend C4C using the Cloud Application Studio'. Learn how to create custom screens and drag and drop fields to visualize the custom built…

From  SAP Customer Experience Enablement on March 10th, 2020 0 likes 222 plays 0  

Customization of User Interface - SAP Commissions

Learn how to customize SAP Commissions user interface to suit your specific business needs. View How to Configure SAP Commissions Summary and Detail Views video for more info.

From  SAP Customer Experience Enablement on January 27th, 2020 1 likes 106 plays 0  

UI Level Integration with SAP Service Cloud – SAP Field Service Management

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you details of…

From  SAP Customer Experience Enablement on October 31st, 2019 1 likes 217 plays 0  

How to Create Extension Fields in the Fiori Client - SAP Sales Cloud

This video shows you how to create extension fields in the SAP Sales Cloud solution UI. Targeted at administrators, this video shows a step by step process of adding a new field and the resulting…

From  SAP Customer Experience Enablement on August 14th, 2019 1 likes 361 plays 0  

How to Create Activity Lists - SAP Cloud for Customer

In this video, you will learn how to drive sales by organizing calls, appointments, and tasks using activity lists. Please do not hesitate to contact us at cx-enablement@sap.com if you have any…

From  SAP Customer Experience Enablement on November 21st, 2018 2 likes 514 plays 0  

How to Disable and Delete a Custom Query - SAP Cloud for Customer

In this video, you will learn how to disable and delete a custom query in your SAP Cloud for Customer system. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions…

From  SAP Customer Experience Enablement on November 14th, 2018 0 likes 302 plays 0  

How to Navigate the User Profile Menu - SAP Cloud for Customer

In this video, you will learn about the various options in the user profile menu such as the settings, help, and account features. Please do not hesitate to contact us at cx-enablement@sap.com if…

From  SAP Customer Experience Enablement on October 31st, 2018 0 likes 208 plays 0  

How to Use Feed - SAP Cloud for Customer

This video helps you learn the basics of posting feed updates, managing your settings, and staying connected with your network. Please do not hesitate to contact us at cx-enablement@sap.com if you…

From  SAP Customer Experience Enablement on September 28th, 2018 1 likes 766 plays 4  

How to Work with Emails from Outlook - SAP Cloud for Customer

This video helps you learn how to integrate your Outlook to your Cloud For Customer system, add an email from Outlook as a reference to an account, and work with emails inside Cloud For Customer. …

From  SAP Customer Experience Enablement on September 27th, 2018 1 likes 691 plays 0  

How to Work with Ticket Lists - SAP Cloud for Customer

This video helps you learn how to process tickets in the ticket list by giving details of features like creating ticket list filters, actions on multiple tickets, escalations, assigning tickets and…

From  SAP Customer Experience Enablement on July 31st, 2018 1 likes 374 plays 0  

How to Navigate the FIORI UI - SAP Cloud for Customer

This video helps you learn how to work in the Fiori UI client with details on features like navigation pane, app launcher, favorites, flagged and tagged items, quick create, notifications and many…

From  SAP Customer Experience Enablement on July 31st, 2018 0 likes 540 plays 0  

How to Work in Offline Mode - SAP Cloud for Customer

This video helps you learn how to work in offline mode and details features like initial data sync, view/edit/create new items, Calendar in offline mode, offline settings and more. Please do not…

From  SAP Customer Experience Enablement on July 31st, 2018 1 likes 569 plays 0  

How to Work with Leads - SAP Cloud for Customer

This video helps you learn how to use leads by showcasing features like leads overview, activities in a lead, make a call using activities in a lead, update of leads, surveys and converting a lead to…

From  SAP Customer Experience Enablement on July 31st, 2018 6 likes 594 plays 0  

How to Work with Opportunities - SAP Cloud for Customer

This video helps you learn how to use the features of opportunities like general details, sales teams, influencer map, buying center, associated activities, opportunity timeline and more. Please do…

From  SAP Customer Experience Enablement on July 31st, 2018 1 likes 590 plays 0  

How to Personalize Reports - SAP Cloud for Customer

This video helps you learn how to use views and selections in reports to help you analyze data effectively. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…

From  SAP Customer Experience Enablement on July 31st, 2018 4 likes 630 plays 2  

How to Use Reports - SAP Cloud for Customer

This video helps you get a quick glance of the different features available in SAP Cloud for Customer Analytics, familiarize yourself with the Fiori Client icons and options for tabular and graphical…

From  SAP Customer Experience Enablement on July 31st, 2018 3 likes 502 plays 1  

How to Use Service Tickets - SAP Cloud for Customer

This video shows you how to work with Service tickets. Specifically, you can learn how to respond to an incoming phone call, resolve an issue and respond to the ticket. Please do not hesitate to…

From  SAP Customer Experience Enablement on July 31st, 2018 0 likes 557 plays 0  

How to Use the Homepage - SAP Cloud for Customer

Find out about the common tasks that you can do on the homepage and how to personalize it. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send us…

From  SAP Customer Experience Enablement on July 31st, 2018 4 likes 616 plays 0  

How to Design a KPI - SAP Cloud for Customer

This video shows you how to create a KPI in a Report and embed this KPI as a widget on the home page. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want…

From  SAP Customer Experience Enablement on July 28th, 2018 10 likes 828 plays 0  

How to Embed a Report in UI - SAP Cloud for Customer

This video shows you how to embed a report in SAP Cloud for Customer UI and pass contextual information. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or…

From  SAP Customer Experience Enablement on July 20th, 2018 1 likes 394 plays 0