Search for tag: "sap fsm"

Roadmap Update and Insights with focus on 2011 Release - SAP Field Service Management - Webinars

The goal of this session is to update you on where we want to invest in SAP Field Service Management, with a focus on the coming 3 months. Interested in LIVE webinars? Subscribe here for your…

From  openSAP Microlearning on August 24th, 2020 0 likes 104 plays 0  

SAP Field Service Management 2008 Release Demo - Webinars

Get an insightful preview on the planned innovations for the upcoming August 2020 (2008) Release of SAP Field Service Management. Stay current about what’s new in Field Service Management and…

From  openSAP Microlearning on August 14th, 2020 0 likes 264 plays 0  

Roadmap Update and Insights with focus on 2008 Release - Webinars

The goal of this session is to update you on where we want to invest in SAP Field Service Management, with a focus on the coming 3 months. Interested in LIVE webinars? Subscribe here for your…

From  openSAP Microlearning on May 26th, 2020 1 likes 207 plays 0  

How to Include Safety Labels within Smartforms – SAP Field Service Management

In this video, you will learn how you to include safety for your field service execution. As you are aware that the field service technicians are exposed to a lot of hazards in their job. With safety…

From  openSAP Microlearning on November 21st, 2019 0 likes 288 plays 0  

SAP Service Cloud Integration Demo – SAP Field Service Management

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, you will see a demo…

From  openSAP Microlearning on October 31st, 2019 3 likes 755 plays 0  

UI Level Integration with SAP Service Cloud – SAP Field Service Management

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you details of…

From  openSAP Microlearning on October 31st, 2019 1 likes 266 plays 0  

Ticket and Items Integration with SAP Service Cloud – SAP Field Service Management

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you details of…

From  openSAP Microlearning on October 31st, 2019 1 likes 461 plays 0  

Master Data Integration with SAP Service Cloud – SAP Field Service Management

In this video, we give you an overview of how to integrate Master Data process flow between SAP Service Cloud and SAP Field Service Management.

From  openSAP Microlearning on October 31st, 2019 0 likes 359 plays 0  

SAP Service Cloud Overview with Field Service Process Flow and Integration

SAP Service Cloud enables end-to-end interaction to the resolution process, helping organizations engage with their customers and deliver service excellence. In this video, we give you an overview of…

From  openSAP Microlearning on October 31st, 2019 0 likes 1,668 plays 0  

Configuring Field Service Mobile – SAP Field Service Management

Learn how to configure service workflow for field service mobile application. You will also get an understanding of how to define special screens and insights on creating a new smartform based on PDF…

From  openSAP Microlearning on October 31st, 2019 1 likes 509 plays 0  

Time and Material Journal Overview - SAP Field Service Management

Get an overview of the Time and Material Module within SAP Field Service Management, that allows the administrators to view, edit, delete, and approve technician inputs (efforts, expense, material,…

From  openSAP Microlearning on October 31st, 2019 0 likes 761 plays 0  

Screen Configuration: Activity Side Bar - SAP Field Service Management

Learn how to personalise the aspects of the activities that are displayed on the planning board by customising the activity side bar within SAP Field Service Management.

From  openSAP Microlearning on October 31st, 2019 0 likes 341 plays 0  

Planning & Dispatching Overview - SAP Field Service Management

Get an insight and overview into SAP Field Service Management planning and dispatching module. Learn the basics of how a dispatcher can schedule a job to a technician using SAP Field Service…

From  openSAP Microlearning on October 31st, 2019 0 likes 1,024 plays 0  

Working with Timezones - SAP Field Service Management

In this video, you will learn how to plan and dispatch activities at different time zones using Planning and Dispatching module in SAP Field Service Management.

From  openSAP Microlearning on October 21st, 2019 1 likes 354 plays 0  

Enabling Customer Self Service Portal - SAP Field Service Management

SAP Field Service Management enables customer self-service experience by empowering customers to attend to their own service needs when possible. By simply scanning a QR code or serial number on a…

From  openSAP Microlearning on October 21st, 2019 2 likes 525 plays 0  

Auto Scheduling Using AI Plugin - SAP Field Service Management

SAP Field Service Management helps improve Workforce management and productivity by bringing real time and optimised scheduling possibilities together. In this video, watch how you can seamlessly set…

From  openSAP Microlearning on October 21st, 2019 2 likes 696 plays 2  

Configuring Your Screen Layout - SAP Field Service Management

Providing the best configuration possibility improves productivity and efficiency. Learn how to configure your SAP Field Service Management screen layout, by changing labels, as well as some custom…

From  openSAP Microlearning on September 18th, 2019 3 likes 777 plays 0  

Introduction to Smartforms - SAP Field Service Management

With improved product and information management, you can eliminate return visits and improve first time fix rates. Watch this video with a short demo to get a glimpse about using Smartforms. You can…

From  openSAP Microlearning on September 18th, 2019 4 likes 681 plays 0  

End-to-end Scenario with Back-office Integration - SAP Field Service Management

In this video, you will see how a service agent receives a service call and creates a service order inside ERP following which the dispatcher can leverage the power of the SAP Field Service…

From  openSAP Microlearning on September 13th, 2019 3 likes 2,108 plays 0