Search for tag: "orders"

Calculations with Processing Units - SAP Commissions

This video explains how various Compensation elements work in different Processing Units. It also provides examples on Positions, Orders, Transactions and mapping of Business Units.

From  openSAP Microlearning on August 3rd, 2020 0 likes 52 plays 0  

Fulfilling Orders - SAP Commerce Cloud

This video provides you with an overview of the Order Fulfillment Process in the Backoffice.

From  openSAP Microlearning on June 2nd, 2020 1 likes 207 plays 0  

Approving Orders - SAP Commerce Cloud

This video demonstrates how to approve orders with SAP Commerce Cloud in a B2B scenario.

From  openSAP Microlearning on May 28th, 2020 1 likes 238 plays 0  

Replenishment and Scheduled Orders - SAP Commerce Cloud

This video demonstrates a typical replenishment and order scheduling process in the B2B storefront.

From  openSAP Microlearning on April 22nd, 2020 0 likes 311 plays 0  

How to Place an Order for a Calling Customer - SAP Commerce Cloud

This video shows you how to place order on behalf of a customer using the Assisted Service Module.

From  openSAP Microlearning on March 17th, 2020 1 likes 443 plays 0  

How to Create a New Customer via ASM - SAP Commerce Cloud

This video shows you how to create a new customer using the Assisted Service Module.

From  openSAP Microlearning on March 17th, 2020 0 likes 321 plays 0  

How to Create a New Customer in Backoffice Customer Support Cockpit - SAP Commerce Cloud

This video shows you how to create a new customer and set their password in the Backoffice Customer Support Cockpit.

From  openSAP Microlearning on March 17th, 2020 0 likes 320 plays 0  

Checking If a Promotion is Applied to an Order - SAP Commerce Cloud

In this video, you will learn how to verify if a promotion is applied to an order in the Backoffice Administration Cockpit.

From  openSAP Microlearning on November 29th, 2019 0 likes 476 plays 0  

Customer Shopping Experience - SAP Commerce Cloud

For Release: SAP Commerce Cloud 1905 This video provides an overview of shopping cart features, check out types and payment options available in the SAP Commerce solution. The first part of the…

From  openSAP Microlearning on October 31st, 2019 1 likes 486 plays 0  

Improving the User Experience with the ASM - SAP Commerce Cloud

Wondering how to improve the User Experience on your online shop? This video gives you an overview of the Assisted Service Mode, a Bakoffice-agnostic overlay that allows you to assist your customers…

From  openSAP Microlearning on August 21st, 2019 0 likes 615 plays 0  

Backoffice Perspectives - SAP Commerce Cloud

This video gives you an overview of the backoffice perspectives in SAP Commerce Cloud including administration, search, customer support and order fulfillment.

From  openSAP Microlearning on May 28th, 2019 5 likes 4,326 plays 0  

Give or Withdraw Consent on a Customer's Behalf in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to give or withdraw a customer's consent using ASM in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions…

From  openSAP Microlearning on June 18th, 2018 0 likes 524 plays 0  

[ARCHIVED] Close a Customer Account in the Assisted Service Mode – SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video describes how to close a customer's…

From  openSAP Microlearning on June 18th, 2018 0 likes 405 plays 0  

Access Customer Data in Backoffice Customer Support Cockpit – SAP Commerce Cloud

This video shows how to browse customer data in the Backoffice Customer Support Cockpit. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send…

From  openSAP Microlearning on June 18th, 2018 0 likes 768 plays 0  

Access Customer Data in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to access customer in the Assisted Service Mode in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want…

From  openSAP Microlearning on June 18th, 2018 1 likes 770 plays 0