Search for tag: "business user"

Customer experience with Qualtrics - SAP Service Cloud

This video showcases a customer service use case, where you can learn about post survey feedback management and automated ticket creation within SAP Cloud for Customer and Qualtrics integration. In…

From  SAP Customer Experience Enablement on March 11th, 2020 1 likes 458 plays 0  

Service Ticket and Solution Intelligence Using Machine Learning - SAP Service Cloud

Learn about intelligent features offered by SAP Service Cloud such as automatic ticket categorization, prioritization, sentiment analysis, translation options, email template recommendation and more.

From  SAP Customer Experience Enablement on February 25th, 2020 3 likes 463 plays 0  

Introduction to the Onboarding and Project Guidance Webinars

In this short video we present the SAP Customer Experience Onboarding and Project Guidance once a subscription has been signed, securing your readiness and adoption in the Cloud, but also your…

From  SAP Customer Experience Enablement on February 11th, 2020 0 likes 479 plays 0  

Financial Services Accelerator Release Video 2002 - SAP Commerce Cloud

This video is an introduction to the 2002 release of the Financial Services Accelerator for SAP Commerce Cloud. The majority of the video will show new features in a software demonstration.

From  SAP Customer Experience Enablement on February 6th, 2020 5 likes 269 plays 0  

Extending SAP Cloud for Customer using Key User Tools in Fiori Client - Part 2

In the second of the two part sessions, we will deep dive into the setting up validations and rules using Fiori client. The second session will cover setting up validation and property rules,…

From  SAP Customer Experience Enablement on December 11th, 2019 3 likes 262 plays 2  

Extending SAP Cloud for Customer using Key User Tools in Fiori Client Part 1 - Webinars

In this first of a two part session, we will deep dive into the extensibility capability using Fiori client. The first session will cover, general guidelines, Navigation in Side Panel, Extension…

From  SAP Customer Experience Enablement on December 4th, 2019 3 likes 525 plays 1  

Extending SAP Cloud for Customer using Key User Tools in Fiori Client

In this webinar we will deep dive into the extensibility capability of SAP Cloud for Customer using Fiori client. We will cover topics like, general guidelines, Navigation in Side Panel, Extension…

From  SAP Customer Experience Enablement on November 20th, 2019 3 likes 449 plays 0  

Key Workspaces for Business End Users - SAP Sales Cloud: SAP Commissions

This video provides an overview of important workspaces in SAP Commissions for Business End Users. It provides demonstration and briefly describes the functions and features of each workspace. If…

From  SAP Customer Experience Enablement on October 31st, 2019 1 likes 151 plays 0  

Introducing SAP Producer Pro

This video offers a beginner's guide of the features, functions, and purpose of SAP Producer Pro. If you are an Administrator, Business User, Sales Professional or simply interested in what SAP…

From  SAP Customer Experience Enablement on August 15th, 2019 1 likes 216 plays 0  

Financial Services Accelerator 1907 - SAP Commerce Cloud

This video is an introduction to the 1907 release of the Financial Services Accelerator for SAP Commerce Cloud. The majority of the video will show new features in a software demonstration.

From  SAP Customer Experience Enablement on July 30th, 2019 2 likes 373 plays 0  

Enablement and Resources - SAP Customer Data Cloud

This video is a quick guide to various SAP Customer Data Cloud enablement resources available at your disposal . It shares links for the for various enablement resources and a quick demo of how to…

From  SAP Customer Experience Enablement on April 23rd, 2019 4 likes 1,158 plays 0  

Quick Demo - SAP Customer Data Cloud

This video is a quick demo of SAP Customer Data Cloud. The demo shows a travel industry use case, but the features are equally relevant to any other industry. Please contact us at enable.cx@sap.com…

From  SAP Customer Experience Enablement on April 23rd, 2019 6 likes 1,541 plays 0  

SAP Customer Profile - Quick Guide

This video gives you a quick guide overview of how a customer profile is built in SAP Customer Profile. It talks about the account structure and how Extensions, Webhooks, REST APIs and Screen-Sets…

From  SAP Customer Experience Enablement on April 23rd, 2019 4 likes 2,357 plays 0  

SAP Customer Consent - Quick Guide

This video gives you a quick guide overview of various features of SAP Customer Consent product like privacy, preferences, consent, version control and a short demo. If you're looking…

From  SAP Customer Experience Enablement on April 18th, 2019 7 likes 2,034 plays 0  

SAP Customer Identity - Quick Guide

This video is quick guide to SAP Customer Identity. It gives an overview of topics like Lite Registration, Registration as a Service (RaaS), Social Login, Single Sign On and various Authentication…

From  SAP Customer Experience Enablement on April 18th, 2019 6 likes 2,706 plays 2  

SAP Customer Data Cloud - Quick Guide

This video is an introduction to the two solutions Customer Identity and Access Management (CIAM) and Enterprise Preference Management (EPM) offered by SAP Customer Data Cloud. The video also helps…

From  SAP Customer Experience Enablement on April 18th, 2019 8 likes 3,370 plays 0  

SAP Commerce Cloud Telco and Media Accelerator 1810 Release Video

SAP Commerce Cloud Telco and Media Accelerator 1810 Release Video. Please do not hesitate to contact us at enable.cx@sap.com if you have any questions or want to send us your feedback.

From  SAP Customer Experience Enablement on January 10th, 2019 0 likes 318 plays 0  

FAQs - SAP Commerce Cloud

In this video we provide answers to the most frequently asked questions about SAP Commerce Cloud. For more information, check out the links listed below:https://help.hybris.com…

From  SAP Customer Experience Enablement on December 18th, 2018 6 likes 1,779 plays 1