Search for tag: "asm"

How to Place an Order for a Calling Customer - SAP Commerce Cloud

This video shows you how to place order on behalf of a customer using the Assisted Service Module.

From  SAP Customer Experience Enablement on March 17th, 2020 1 likes 296 plays 0  

How to Create a New Customer via ASM - SAP Commerce Cloud

This video shows you how to create a new customer using the Assisted Service Module.

From  SAP Customer Experience Enablement on March 17th, 2020 0 likes 188 plays 0  

Improving the User Experience with the ASM - SAP Commerce Cloud

Wondering how to improve the User Experience on your online shop? This video gives you an overview of the Assisted Service Mode, a Bakoffice-agnostic overlay that allows you to assist your customers…

From  SAP Customer Experience Enablement on August 21st, 2019 0 likes 454 plays 0  

Give or Withdraw Consent on a Customer's Behalf in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to give or withdraw a customer's consent using ASM in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions…

From  SAP Customer Experience Enablement on June 18th, 2018 0 likes 455 plays 0  

Close a Customer Account in the Assisted Service Mode – SAP Commerce Cloud

This video describes how to close a customer's account in ASM in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to…

From  SAP Customer Experience Enablement on June 18th, 2018 0 likes 376 plays 0  

Access Customer Data in the Assisted Service Mode – SAP Commerce Cloud

This video shows you how to access customer in the Assisted Service Mode in SAP Commerce Cloud. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want…

From  SAP Customer Experience Enablement on June 18th, 2018 1 likes 668 plays 0  

[ARCHIVED] Place an Order for a Calling Customer - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video shows all the steps needed to place an…

From  SAP Customer Experience Enablement on March 6th, 2018 0 likes 569 plays 0  

[ARCHIVED] Create a New Customer Account via ASM - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video shows all the steps needed to create a new…

From  SAP Customer Experience Enablement on March 6th, 2018 0 likes 696 plays 0