Search for tag: "6.6"

Overview of Backoffice Product Cockpit – SAP Commerce Cloud

This video gives you an overview of Backoffice Product Cockpit's features. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to send us…

From  openSAP Microlearning on April 9th, 2018 1 likes 2,837 plays 1  

Generate an Audit Report for a Customer - SAP Commerce Cloud

This video contains all the steps needed to create an audit report for a customer in the Backoffice Customer Support Cockpit. Please do not hesitate to contact us at cx-enablement@sap.com if…

From  openSAP Microlearning on March 6th, 2018 0 likes 694 plays 0  

Create a Ticket for a Calling Customer - SAP Commerce Cloud

This video contains all the steps needed to raise a support ticket on behalf of a customer. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to…

From  openSAP Microlearning on March 6th, 2018 0 likes 847 plays 0  

Return an Order for a Calling Customer - SAP Commerce Cloud

This video contains a quick description of how to return an order on behalf of a customer in the Backoffice Customer Support Cockpit. Please do not hesitate to contact us at…

From  openSAP Microlearning on March 6th, 2018 1 likes 703 plays 0  

Cancel an Order for a Calling Customer - SAP Commerce Cloud

This video contains all the steps needed to cancel an order for a calling customer in the Backoffice Customer Support Cockpit. Please do not hesitate to contact us at cx-enablement@sap.com if…

From  openSAP Microlearning on March 6th, 2018 1 likes 710 plays 0  

[ARCHIVED] Create a Multicode Coupon - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video show step-by-step how to create a multi-code…

From  openSAP Microlearning on March 6th, 2018 0 likes 464 plays 0  

[ARCHIVED] Add a New Facet to the Storefront - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video contains all the steps needed to add a new…

From  openSAP Microlearning on March 6th, 2018 1 likes 1,112 plays 0  

Add a Component to a Page - SAP Commerce Cloud

This video shows all the steps needed to add a component to an existing page using SmartEdit. Please do not hesitate to contact us at cx-enablement@sap.com if you have any questions or want to…

From  openSAP Microlearning on March 6th, 2018 0 likes 1,267 plays 0  

[ARCHIVED] Place an Order for a Calling Customer - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video shows all the steps needed to place an…

From  openSAP Microlearning on March 6th, 2018 0 likes 577 plays 0  

Offer a Discount Coupon to a Calling Customer - SAP Commerce Cloud

This video shows how a Customer Support Agent can add a discount coupon or a promotion to a shopping cart. Please do not hesitate to contact us at cx-enablement@sap.com if you have any…

From  openSAP Microlearning on March 6th, 2018 0 likes 671 plays 0  

[ARCHIVED] Create a New Customer Account via ASM - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video shows all the steps needed to create a new…

From  openSAP Microlearning on March 6th, 2018 0 likes 708 plays 0  

[ARCHIVED] Create a Customer Account in Backoffice Customer Support Cockpit - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. This video shows all the steps needed to create a new…

From  openSAP Microlearning on March 6th, 2018 0 likes 690 plays 0  

[ARCHIVED] Add a Product to a Category - SAP Commerce Cloud

Please note: this video is outdated and has been archived. In order to browse up-to-date content, please go back to the main page of enable.cx. For Release: SAP Commerce Cloud 6.6 & 6.7 This…

From  openSAP Microlearning on February 12th, 2018 1 likes 488 plays