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Configuring Codes in SAP Agent Performance Management

This video demonstrates how to add and manage existing Code Types and Code Values in SAP Agent Performance Management.

From  SAP Customer Experience Enablement on July 10th, 2020 0 likes 19 plays 0  

Reporting in SAP Agent Performance Management

This video offers an introduction of different reporting formats, including demonstrations of configuring a QB Query, viewing Report Form details and extraction of Search Screen data in a report…

From  SAP Customer Experience Enablement on June 29th, 2020 0 likes 9 plays 0