The SAP Customer Experience Enablement Portal is THE home for bite-sized video enablement content to help customers and partners to get the most from the SAP C/4HANA suite of solutions. It covers all portfolio categories: Marketing, Commerce, Sales, Service
and Customer Data. In a nutshell, the Enablement Portal offers:
Fresh content - videos that empower you to get the best from our software, which we will be adding to regularly
All in one place - over 100 hours in 350+ tutorials, demos and webinar recordings covering the entire C/4HANA suite
Easy to consume - short, focused videos covering the key features of the software
Complimentary for all SAP customers and partners with SAP User ID
Guided learning through dedicated channels per solution and video playlists
In this video you will learn how an integration between SAP Marketing Cloud and SAP Commerce Cloud helps you to deliver a personalized shopping experience for your customers. You will see how the integration of both solution allows you to enrich your customers profiles with their browsing behavior and other commerce-related interactions. Based on this information Commerce Marketing then allows you to provide better, more contextual product and offer recommendations. Finally, you will also learn how the re-marketing capabilities of Commerce Marketing allow you to specifically engage with customers who have abandoned their shopping cart.