Chatbot Charly - SAP CX Innovation Office
From openSAP Microlearning on May 8th, 2018
Chatbot Charly is an SAP Customer Experience Labs prototype we're currently moving towards product integration through incubation program.
Making use of artificial intelligence, machine learning, deep learning machine comprehension, bidirectional communication and many other API´s, Charly starts simple and gains knowledge over time with every interaction through automated training algorithms. It’s the next step towards personalised customer engagement.
Please do not hesitate to contact us at firstname.lastname@example.org if you have any questions or want to send us your feedback.