The SAP Customer Experience Enablement Portal is THE home for bite-sized video enablement content to help customers and partners to get the most from the SAP C/4HANA suite of solutions. It covers all portfolio categories: Marketing, Commerce, Sales, Service
and Customer Data. In a nutshell, the Enablement Portal offers:
Fresh content - videos that empower you to get the best from our software, which we will be adding to regularly
All in one place - over 100 hours in 350+ tutorials, demos and webinar recordings covering the entire C/4HANA suite
Easy to consume - short, focused videos covering the key features of the software
Complimentary for all SAP customers and partners with SAP User ID
Guided learning through dedicated channels per solution and video playlists
In this Webinar, you will have a chance to see how the Ticket Configuration is performed in SAP Service Cloud – Customer Service. During the webinar, we will discuss Status Dictionary, Status Schemas, Ticket Document Types, and Ticket digital Signatures. Additionally we will also present a demo as well as some FAQs about common behaviors around these topics.
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