Levi's Pocket Stylist - SAP CX Innovation Office
From SAP Customer Experience Enablement on June 21st, 2019
Set in motion by one of our design thinking workshops, we built this co-innovation project together with our partner Netconomy and a start-up called rapitag, leveraged through our Ecosystem program. The Pocket Stylist - a progressive web app - allows customers to share their online shopping history with one of the shop stylists in the store, who based on that can then make better recommendations. To avoid queues at the cash desks, the Pocket Stylist also features a self-checkout option, protected through rapitag's smart security tags.
Rainer Wellige, VP Strategic Customer Innovation, talks you through a demo...