Introduction to SAP Service Cloud & SAP Field Service Management - SAP Service Cloud
From openSAP Microlearning on January 18th, 2019
In this video, you will see the business benefits of the Field Service Management system in SAP Service Cloud solution. Formerly known as Coresystems, this application applies Intelligent Scheduling and crowd-sourcing to deliver end-to-end real-time self service capabilities, allowing customers to see the value generated by solving customer issues efficiently.
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